Returns & Exchanges
At Skyline Gaming Studios we strive to provide our customers with the best possible experience. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return or exchange any product within 30 days of purchase. To initiate a return or exchange, please contact our customer support team. Please note that all products must be returned in their original packaging and in unused condition.
Return & Exchange Policy
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.skylinegamingstudios.com/terms-and-conditions .
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We Currently do not offer Free Shipping outside of promotions
Clothing is shipped by a Third-Party
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping. Only to the United States and Canada
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
RETURN/REFUND POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@skylinegamingstudios.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Skyline Gaming Studios
Attn: Returns
RMA #
9680 w 66th ave
Arvada, CO 80004
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A $100.00 restocking fee will be charged for all returns in excess of $500.00.
● A $200.00 restocking fee will be charged for all returns in excess of $1,000.00.
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: